CenturyLink announced that it expects to receive Uptime Institute’s coveted Management and Operations (M&O) stamp of approval by year end 2016 for the data centres being certified in its global portfolio. The assessment process started two years ago when CenturyLink became the first global company to pledge to certify its data centre portfolio.
CenturyLink’s commitment to meet rigorous, industry-leading standards put forth by Uptime Institute helps set the agenda for operational excellence in the data centre hosting industry.
To obtain the M&O stamp of approval for a particular data centre, the facility’s management and operations team must meet strict criteria in several key areas, including staffing and organisation, maintenance, planning, coordination and management and training. The certifications are being assigned to 52 data centres where CenturyLink has operations teams on-site; the company’s portfolio includes 57 data centres total.
“Based on our research over the past 20 years, we’ve found that 70 per cent of all data centre failures are caused by human error,” said Lee Kirby, CTO of Uptime Institute.
“Uptime Institute’s M&O stamp of approval provides insights to help organisations minimise, if not eliminate, operator errors to improve performance and productivity.”
CenturyLink announced on November 4, that it had reached an agreement to sell its data centres and colocation business to a consortium led by BC Partners and Medina Capital. Under the agreement, CenturyLink will retain its hosting and cloud assets to continue supporting the company’s network-first and hybrid-IT strategy.