Rackspace has announced the promotion of Jeff Cotten from general manager to president, effective 1st February 2017. Cotten will report to Taylor Rhodes, CEO of Rackspace.
Cotten started at Rackspace eight years ago as a frontline manager of employees responsible for delivering Rackspace’s Fanatical Support to thousands of business customers. He then built and led important elements of the company’s U.S.-based enterprise and sales organisations. Cotten then spent three years directing the company’s $550 million international business from its offices in London and Zurich.
As President of Rackspace, Cotten will lead the company’s global sales team, its international businesses and its fastest-growing businesses, including Fanatical Support for AWS, Rackspace Managed Security, and the company’s services for customers who run ecommerce and digital marketing solutions.
“Jeff is a Racker success story – a veteran who has led at every level in the company,” says Rhodes. “In every leadership role that we’ve given him, he has delivered expertise and support that customers couldn’t get anywhere else, all the while inspiring industry-leading levels of engagement from the Rackers in his care. Jeff is uniquely qualified to serve as our president.”
Alex Pinchev, EVP and President of Global Sales and Marketing, will be retiring from Rackspace at the end of January. He will help Cotten transition into his new role. “We are grateful to Alex for coming out of retirement last year to help us raise our game,” adds Rhodes. “Alex has provided us with strong, experienced leadership in a time of transition for Rackspace. We thank him for his many contributions.”
Stepping up to replace Cotten as General Manager of the Fanatical Support on AWS business is his deputy, Prashanth Chandrasekar, a five-year Rackspace leader who in his previous role launched the company’s industry-leading DevOps services.
“I’m pleased to see Prashanth take on this new responsibility,” comments Cotten. “He has directed sales and customer operations for our AWS business since its inception and he deserves much of the credit for its success. I’m also ecstatic to re-join our sales and international missions to drive our leading managed cloud services across the globe.”